MEDIA

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THE BENEFITS OF CONFLICT-POSITIVE MANAGEMENT FOR THE REPUTATION OF THE ORGANIZATION


The benefits deriving from the introduction of internal crisis management procedures in relationships are reflected both in the income statement, with the reduction of direct and indirect costs of conflicts, and off-balance sheet with the increase in value of the so-called intangible assets. those connected to people, such as, for example, employee motivation and engagement, the quality of communication and collaboration, the ability to respond to change, the level of vision and mission sharing, the quality of the internal climate, etc., and those that reflect the appreciation of the entity by external stakeholders, such as, for example, the ability to attract talent and, more generally, the reputation of the organization.

Taken from E. Vignali, Human capital to the challenge of conflicts: conflict-positive management. Reputations (2022).

J. Casini and D. Ippolito ed. BOOK4BUSINESS

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THE OPINION OF THOSE WHO READ IT


"Conflict Management by Eugenio Vignali is an interesting reflection on the mindset and skills necessary to manage the very current issue of diversity and inclusion. Rethinking organizations, relaunching collaborative approaches means, as Vignali points out, training people who put the relationship and deep understanding of the human being. A reading full of very useful ideas!" Roberta Tempone - Professional Coach


"It came to me as a book on conflict mediation and what you call 'conflict management' is actually a conception of mediation that I would call 'educational'. The writing is fluid, easy to read. Your book, despite being an expert in mediation, it made me think and I found it interesting. You have done a very very useful job. You definitely feel that you know what you are talking about and that yours is not a mere reflection at the table." Thierry Bonfanti - Mediator, psychologist


"Vignali's book brings out an important question; in a historical moment and within a society that is increasingly difficult to live in a virtuous way, can I really imagine living in perfect relationships? Or, perhaps, is it more appropriate change the point of view by accepting that it is more important to have tools to learn how to take care of and repair relationships? In this sense, I seem to read in the author's words the idea that the figure of the professional facilitator can become a support that does not help to resolve conflicts as much as to untie knots. This is the purpose of this third, well presented by Vignali in his methods of intervention and in his role as delicate as it is decisive and fascinating. Eugenio Vignali's book presents and explores in a usable way important concepts to the general public by doing so in a clear and understandable way. An easy reading from which to start for any insights." Carlo Riccardi - CAM ADR school training manager



This book deals with the meeting between people and the possibility that this experience is an opportunity for growth and personal evolution for each of them.

In our opinion, relationships are in fact the best occasion in which everyone can get to know and experience themselves in order to make their true nature flourish.

With the FOUR STEPS method we intend to offer our personal contribution to create a better society, in which everyone can fulfill themselves as an individual and enjoy their own relationship experiences.

A clear text with many practical exercises to improve your relationships in every field: in the couple, in the family and at work.

The Four Most Important Steps Along the Path to Harmonious Relationships!


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